Your safety & rights

Accessibility

Our commitment to an accessible, inclusive service — online, on the phone and in person.

We want everyone to be able to access our service and information easily — regardless of ability, language or background.

An inclusive service

English or Greek
Care and information available in English and Greek.
Free interpreting
Interpreting in other languages via TIS National on 131 450.
Plain language
Information written to be clear and easy to understand.
Other formats
Large print or read-aloud options on request.
Individual needs
Support for sensory, mobility or cognitive needs.

This website

WCAG-guided
We're working towards the Web Content Accessibility Guidelines.
Readable design
Clear structure, readable type and strong colour contrast.
Keyboard & screen-reader friendly
Built to work without a mouse and with assistive tech.
Descriptive links & images
Meaningful link text and image descriptions.

Tell us what you need

Ask us for information in another format or language, or tell us how we can make things easier — by phone, email or in person. Your feedback helps us improve.

Independent help and advocacy

These free, independent services can support you or your family — and interpreting is available in Greek.

Aged Care Quality & Safety Commission

The independent regulator for aged care. Raise a concern on 1800 951 822.

Older Persons Advocacy Network (OPAN)

Free, confidential aged care advocacy. Call 1800 700 600.

Translating & Interpreting Service

Free interpreting, including Greek — TIS National on 131 450.

Draft — pending Ridleyton Greek Home for the Aged sign-off

This page is a working draft prepared for review. Wording, policy detail and any figures must be confirmed by Ridleyton Greek Home for the Aged and, where relevant, reviewed for compliance before publication.