Your safety & rights

Advocacy & consent

Your right to make your own choices — and to have someone support you to do so.

You have the right to make decisions about your own care, and to have support to do so. This draft explains how we support informed consent, supported decision-making, and your access to advocacy.

Informed consent

Explained clearly
We explain your options in plain language, in English or Greek.
Understanding first
We make sure you understand before care begins.
Your questions
You can ask questions and take the time you need.
You can change your mind
You can withdraw a consent at any time.
Recorded with you
We record your decisions together with you.

Supported decisions & dignity of risk

Your goals first
We start from what matters to you.
Weighing choices
We help you consider the options and trade-offs.
Dignity of risk
We respect your right to take reasonable risks.
Your people involved
We involve the people you choose, and any substitute decision-maker appropriately.

Your right to an advocate

Anyone can support you to have your say — a family member, friend, or a free independent advocate. Free, confidential aged care advocacy is available through the Older Persons Advocacy Network (OPAN) on 1800 700 600.

Independent help and advocacy

These free, independent services can support you or your family — and interpreting is available in Greek.

Aged Care Quality & Safety Commission

The independent regulator for aged care. Raise a concern on 1800 951 822.

Older Persons Advocacy Network (OPAN)

Free, confidential aged care advocacy. Call 1800 700 600.

Translating & Interpreting Service

Free interpreting, including Greek — TIS National on 131 450.

Draft — pending Ridleyton Greek Home for the Aged sign-off

This page is a working draft prepared for review. Wording, policy detail and any figures must be confirmed by Ridleyton Greek Home for the Aged and, where relevant, reviewed for compliance before publication.